Subject of online SALE and its definition.

The contract stipulated between the ORIENTAL ART of Faridah bte Ahmad c.s.a.s. and the Customer must be considered concluded with the acceptance, even if only partial, of the order by the ORIENTAL ART of Faridah bte Ahmad c.s.a.s. This acceptance is considered tacit, unless otherwise communicated in any manner to the Customer. By placing an order in the various ways provided, he declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions and payment transcribed below. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and / or property caused by the non-acceptance, even partial, of an order. By online contract of sale is understood the distance contract, ie the legal transaction concerning movable goods and / or services stipulated between a supplier, is the ORIENTAL ART of Faridah bte Ahmad c.s.a.s. and a customer consumer in the context of a distance selling system organized by the supplier who, for that contract, only uses the remote communication technology called internet. All contracts, therefore, will be concluded directly through access by the consumer customer to the Internet site corresponding to the address, where, following the procedures indicated, will come to conclude the contract for the purchase of the asset. A consumer is defined as the physical person who purchases goods and services for purposes not directly related to their professional activity. Below are the sales conditions that will remain effective until they are changed by the supplier. Any changes to the terms of sale will be effective from the time they are published on the website and will refer to sales made from that moment on.

Sales prices and methods of purchase.

The Customer can only purchase the products present in the electronic catalog of when ordering and viewable online at the address (URL), as described in the relevant information sheets. It is understood that the image accompanying the description of a product may not be perfectly representative. All sales prices of the products displayed and indicated on the website, for which they constitute an offer to the public pursuant to art. 1336 of the Civil Code, are inclusive of I.V.A. and any other tax; the cost of transport is duly highlighted in the appropriate page inside the site that the customer will be forced to view during the phases of confirming the purchase; in the case of delivery abroad, any additional costs due to taxes or duties provided for by the law in force in the State of destination will be borne by the consumer. The purchase contract is perfected through the exact compilation and consent to the purchase shown through the online accession. The customer can pay for the goods ordered using the payment methods indicated on-line at the time of purchase.

Execution of the contract and method of delivery.

ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. will deliver the selected and ordered products to customers, in the manner referred to in the previous article, by couriers and / or shippers of trust. In case of absence of the recipient at the time of delivery will be left a notice and the customer will have to personally contact the courier or shipper as soon as possible in order to agree on the methods of delivery. Delivery times, which will never exceed, in any case, those provided for by art. 6 decr. Legislative. 185/1999 (30 days from the date of order), may vary from the day of the order to a maximum of seven working days. The delivery will be carried out by the carriers mainly on the road level. However, no responsibility can be attributed to the supplier for delayed or non-delivery due to force majeure or unforeseeable circumstances. The goods will always be accompanied by the relative invoice or receipt inside the package.

The ORIENTAL ART of Faridah bte Ahmad & c. s.a.s. . sells products of high quality, which guarantees the quality of the product. It is hereby present to the customers that as they are handcrafted products and some with natural gemstones, some specific defects of the stones are a guarantee of their beauty and rarity.

Contract resolution and express termination clause.

ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. has the right to terminate the contract by giving simple communication to the customer with appropriate and justified reasons; in this case the customer will be entitled exclusively to the refund of any sum already paid. The obligations assumed by the client pursuant to art. 7 (Obligations of the purchaser), as well as the guarantee of the successful completion of the payment that the customer makes with the means referred to in art. 2, have an essential nature, so that by express agreement, the breach by the Customer of only one of these obligations will determine the termination of the contract under Article 1456 of the Civil Code, without the need for a judicial ruling, without prejudice to the right for ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. to sue for compensation for further damage. The customer has the right to cancel the contract within the shipment, which is carried out at 11:00 on the first working day.

Terms of payment
When filling out the order form you can choose between the following options:

Credit card
Online bank transfer
Bank transfer in advance
Mark (subject to approval)
Recharge your Postepay
Postal order in advance.
On the site, once you have chosen the products, the relative quantities and the shipping and payment methods, the "confirm order" page will still show the amount of shipping costs and the total invoice.

Shipping and delivery method
Our shipments will be made for Italy and abroad by express couriers of our trust or by insured mail.
The goods will be immediately sent only after confirmation of payment.
The costs and delivery times will be: variable based on the choice made at the time of order

For isolated or disadvantaged places or with difficulty of delivery or in case of particular deliveries the costs will be agreed.
Pieces on request: times to be agreed.
For special agreements, please call or send e-mail

Items shipped from us will be carefully packaged. No additional costs for packaging.
The jewels will be delivered in their gift box and will be provided with a guarantee issued by the owner
The completion of the purchase and shipment will be made after the buyer has received a confirmation email.

Anyone who rejects or during the period of storage at the offices of storage do not collect the goods, will be 'deemed obliged to fulfillment and compliance with the clauses listed therein, which with the order request are to be considered as accepted.
ORIENTAL ART by Faridah bte Ahmad & c. s.a.s will proceed by legal means for the reimbursement of shipping costs, re-entry fees, packaging costs and legal fees.
It is the buyer's responsibility to verify the correct functioning of his mailbox
Electronics; he is therefore responsible for any failure or incorrect operation of the same.

General conditions of Sale

Remote purchase agreement The ORIENTAL ART of Faridah bte Ahmad & c. s.a.s Via Acquaviva 28 Cassano delle Murge, 70020, Cassano delle Murge (BA)

      VAT number 04414440729

The ORIENTAL ART of Faridah bte Ahmad & c. s.a.s. assumes no responsibility for the disservices due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, to implement the agreement sale in agreed time. ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. will not be liable to any party for damages, losses and costs incurred as a result of the non-execution of the sale agreement for the aforementioned causes, or in respect of damages, losses and costs incurred as a result of the use or impossibility to use the products purchased by ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. , having the customer only entitled to any refund of the price paid, excluding any shipping costs. Likewise ORIENTAL ART by Faridah bte Ahmad & c. s.a.s is not responsible for any fraudulent or illicit use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the purchased products. The ORIENTAL ART of Faridah bte Ahmad & c. s.a.s in fact, is not able to know the credit card number of the buyer at any time of the purchase procedure; at the same time ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. is not able to check the correct and lawful origin of the credit that is delivered by the customer upon receipt of the goods.

Jurisdiction and jurisdiction
Any dispute concerning the application, execution, interpretation and violation of the online purchase agreements obtained through the website is subject to Italian jurisdiction; the present general conditions are reported, to the extent not expressly provided for therein, to the combined provisions of Legislative Decree 50/92 and of Legislative Decree 185/99.
For any dispute between the parties regarding this contract will be the exclusive jurisdiction of the Court of BARI.

How to exercise the right of withdrawal
The right of withdrawal is exercised through a simple communication by calling +39 3483814268 or via mail from the customer

at the "ORIENTAL ART of Faridah bte Ahmad c.s.a.s. Via Marcello Celentano 25 / a, 70121, (BARI)
This communication must necessarily contain all of the following:

       The order number for which the withdrawal is exercised;
       The express wish of the Customer to want to cancel all or part of the purchase;
       The description and the codes of the articles for which the right of withdrawal is exercised;
costs and fees

if the ordered item does not match the ordered one, it will be refunded to the entire sum paid

if instead you decide to postpone the item back to rethink it will be refunded only in cost of the item excluding shipping costs.

however we will always be available to answer to meet you

 the Customer undertakes to return the products for which the right of withdrawal has been exercised no later than 15 (fifteen) days from the communication. The costs and risks of transport for the return are fully charged to the customer. The return of products not intact, deteriorated or without accessories or original equipment will not be accepted by the Supplier and will be returned to the sender with an increase in transport costs. Once the goods have been received in compliance with the foregoing and after having carried out the necessary checks, the Supplier will reimburse the Customer within 24 hours

Supplier withdrawal

The ORIENTAL ART of Faridah bte Ahmad c.s.a.s. if it is impossible to process the order requested due to the temporary unavailability of the product ordered, it has the right to withdraw from the sales agreement within 7 days from the date of ordering, providing the customer with a simple motivated communication pursuant to art. 6, paragraph 2 of Legislative Decree 185/99. In this case, the customer will only be entitled to the refund of any sum already paid within 24 hours

Faculty of exercising the right of withdrawal pursuant to Legislative Decree 185/99

The Customer has the right to withdraw, without any penalty and without having to specify the reason, no later than 10 working days from delivery (the delivery date indicated on the courier's delivery note).
The right of withdrawal is exercised within the deadline with a simple communication: ORIENTAL ART by Faridah bte Ahmad c.s.a.s. Via Acquaviva 28, 70020, Cassano delle Murge (BA) c.f. 04414440729, VAT number 04414440729
The communication can also be anticipated by fax or e-mail, provided it is confirmed by registered letter with acknowledgment of receipt or certified mail to within the following 48 hours.
In case of applicability of the right of withdrawal the Customer is required to return at his own expense all the items related to the invoice as they are received and that is absolutely new, unused, complete with all their parts and in original packaging (envelopes and packaging ). Failure to comply with these principles renders the right of withdrawal inapplicable.

In case of application of the right of withdrawal, once the goods have been received, ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. will refund the full amount paid by the customer, excluding shipping costs, within 24 hours of receipt of goods: a change of goods, a bank transfer, the reversal of the handling related to the payment made by credit card.

The right of withdrawal is also excluded in the following cases:
Purchase of goods made to measure or design or customized

 Parcel damaged or tampered with

In the case of a package that is not intact, damaged or with evident signs of tampering (open package), it must be pointed out to the courier who delivers the package and absolutely sign the waybill adding the word "WITH RESERVE". This allows you to protect yourself if you find any kind of anomaly after opening the package. contact us, via e-mail The ORIENTAL ART of Faridah bte Ahmad c.s.a.s. o Calling Tel +39 0805282728 / +39 3483814268


Purposes of the processing for which the data sent are intended

The data provided here, pursuant to art. 10 of Law 675/96 on "protection of the person and other subjects regarding the processing of personal data", are treated, as part of the normal activity of our company, for:

purposes strictly connected and instrumental to the management of relationships with the compiler (internal statistics, approval feedback, preliminary acquisitions of information aimed at the conclusion of a contract or the provision of a service, etc.);
purposes related to the obligations established by applicable laws;
functional purposes to the activity of this company.
sending commercial communications.
The user's right to exercise the rights pursuant to art. 13 of Law 675/96.
The processing of data is done through instruments suitable to guarantee the security and confidentiality pursuant to the D.P.R. n. 318/99 with controlled access and limited to authorized subjects. The data will be stored on computer support at the company is The ORIENTAL ART of Faridah bte Ahmad c. s.a.s. Via Acquaviva 28, 70020, Cassano delle Murge (BA), VAT no. 04414440729 for the times prescribed by law.
For more information on privacy protection visit the website of the Association for the Rights of Users and Consumers.

Conditions of use

The content of this site is protected by copyright laws, copyright laws and international treaty provisions. The design of this online store and all the material contained in it (brand logos html code) scripts, texts, drawings and images are an integral part of the website and is protected by copyright.
Any unauthorized use of such content, such as copying, inclusion in frames and association with content not originating in this store is not permitted and will be prosecuted within the terms of the law.

Privacy policy

Stone of La ORIENTAL ART by Faridah bte Ahmad c. s.a.s. undertakes to protect the confidentiality of personal data of its users and of all those who release their information to the company, respecting the rules imposed by Legislative Decree 30 June 2003, n. 196 (Code regarding the protection of personal data).


The data controller is the ORIENTAL ART of Faridah bte Ahmad c. s.a.s. Via Acquaviva 28, 70020, Cassano delle Murge (BA) c. f. 04414440729,

 P. I. 04414440729
The user of the site may exercise the rights referred to in Article 7 (access, correction, cancellation, opposition to treatment, etc.), addressing directly to the

  ORIENTAL ART by Faridah bte Ahmad & c. s.a.s. .

Collection and use of data

The collection, registration and use of personal data carried out on this site takes place only as a result of information, pursuant to Article 13 of Legislative Decree no. 196/2003, reported on the same page of the data entry form. In consideration of the nature of the activity carried out, ORIENTAL ART of Faridah bte Ahmad & c. s.a. collects data necessary for the fulfillment of obligations arising from a contract or for the execution of pre-contractual measures. The data collected through the form will also be used for promotional purposes only if the user gives his express consent.
ORIENTAL ART by Faridah bte Ahmad & c. s.a.s does not use secret information gathering systems through its website. The pages dedicated to the collection of data contain the indication of any information required by law, those necessary to provide the service requested and those optional.

Sharing and communication of personal data

The data collected by the data controller may be transferred or communicated to subsidiaries or affiliated companies for activities strictly connected and instrumental to the operation of the service, or for processing carried out by the recipients as autonomous owners. Apart from these cases, the data are not communicated or granted to anyone, except for the contractual provision or authorization of the interested parties.


The ORIENTAL ART of Faridah bte Ahmad c. s.a.s. does not use invasive cookies. However, if you do not wish to receive any type of cookie on your computer, or from the ORIENTAL ART site of Faridah bte Ahmad & c. s.a.s or others, can increase the privacy protection level of your browser through the appropriate function. The ORIENTAL ART of Faridah bte Ahmad c. s.a.s. reminds that, according to article 7 of Legislative Decree 196/2003, there is the right to request at any time those who make use of such solutions the cancellation of information collected through cookies.

Navigation data

The correct operation of the website requires the acquisition of some personal data whose transmission is implicit in the use of Internet communication protocols. The information collected does not identify the user directly, but could lead to identification through processing and association with data held by third parties. This category of data includes the IP addresses or the domain names of the computers used by the users, the time of the request, the methodology used in submitting the request to the server and other parameters relating to the operating system and the user's computer environment. This data is protected and is used exclusively to check the correct functioning of the site. The data could be used to ascertain responsibility in the event of a cyber attack or other hypothesis of crime against the site.


The ORIENTAL ART of Faridah bte Ahmad & c. s.a.s has adopted all the minimum security measures required by law, inspired by the main international standards, has also taken additional security measures to minimize the risks related to the confidentiality, availability and integrity of personal data collected and processed.

Changes to these privacy policies

ORIENTAL ART by Faridah bte Ahmad & c. s.a.s periodically checks its privacy and security policies and, if necessary, revises them in relation to regulatory, organizational or technological changes. In case of policy changes, the new version will be published on this page of the site.

Questions, complaints and suggestions

Anyone interested in more information, contributing with their own suggestions or making complaints or complaints about the company's privacy policies or about the way in which the ORIENTAL ART of Faridah bte Ahmad & c .s.a.s. process personal data, you can do it by writing to the following e-mail address: